Category: Enterprise Content Management (ECM)

Despite the move to digital, most companies within the oil and gas industry must keep a paper-trail of hundreds, if not thousands, of documents for compliance and contractual purposes. One such document is the Manufacturing Record Book (MRB). What is an MRB? An MRB is a collection of documentation that encompass every detail of a […]

It is a little known fact, but OpenText does offer a limited read-only license model for OpenText Content Suite users. The read-only license is obviously less expensive than the full use license, but it is limited to users who only view documents and do not interact with them. However, as OpenText does not provide a […]

We’re occasionally contacted by OpenText customers because they find “stuck” workflow items in user queues. For example, in document signing workflows, documents may be fully signed but some of the individual work items are not completing. It can often be the case that work items have got “stuck” trying to execute an automated step, such […]

If you’re using Internet Explorer and run into weird problems accessing OpenText Content Suite or Extended ECM, usually after a major upgrade, one thing to check is “emulation mode” and specifically is Internet Explorer running in “Edge” mode. OpenText upgraded to a much more modern javascript framework in Content Suite 16.2.5 so customviews that worked […]

So, here’s the story. Sometime in the last few weeks IE 11 just disappeared from my Windows 10 laptop. One minute there, the next minute gone. After doing some online research it appears as though this was after a forced Windows Update. I wouldn’t say that I’m a great fan of Internet Explorer, but I […]